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Below is a list of the common questions that we get asked regarding filter media supplies. If your question isn't answered below, please give us a call on 01630 659898 or email us on sales@harcourtminerals.co.uk and one of our team will be happy to help.

Do you supply trade customers only?

No. We supply to both the general public and business customers. Feel free to call us or send us an email with your requirements.

How accurate are the product colours on the website?

All our products are derived from naturally sourced minerals and therefore variations in colour are likely to occur. Many of our products are photographed wet which makes them look more colourful than when dry.

Am I able to get samples of the different filtration media that you supply?

Yes. Just send us a message on our contact us page and we will post out a small sample to you free of charge.

I only require a small quantity of minerals; can I get these directly from you?

We can supply you with a minimum quantity of 25kg in a sealed bag which we will be happy to deliver, please contact us for a price. Alternatively, you are welcome to collect from our warehouse in Market Drayton, Shropshire.

How are the products packaged?

We can supply in either 25kg or bulk bags, the choice is yours. We pride ourselves on having the best packaging to ensure minimal risk in transit.

What type of vehicles are used to deliver the filtration media?

Please take a look at our delivery page to see more detail regarding how we deliver our products to you. We have access to most types and size of vehicle so whatever your requirements we will be able to help. Small, palletised orders will usually be delivered by a pallet network company and include tail-lift and pallet truck offload. Larger consignments are delivered by either a rigid or articulated truck with a vehicle mounted Moffett forklift to offload.

How can I pay for my order?

We can take card payments over the phone or in person on collection from our warehouse in Market Drayton, Shropshire. Trade customers please contact us about opening an account.

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